PRIVACY POLICY
Privacy Policy – MulchingMen
Last Updated: 29 August 2026
MulchingMen respects your privacy and is committed to protecting the personal information shared with us while using our website and services.
1. Information We May Collect
Depending on your interaction with our website, we may collect:
- Full Name
- Mobile Number / WhatsApp Number
- Email Address
- Billing Address
- Delivery Address
- Order Details
- Product Details
- Payment Transaction Information
- Enquiry and customer-support information
2. How We Use Your Information
Your information may be used to:
- Process and fulfil orders
- Process payments
- Arrange shipping and delivery
- Provide order updates
- Respond to enquiries
- Provide customer support
- Handle cancellations, returns, refunds, and replacements
- Maintain business and transaction records
- Improve our products, website, and services
- Send service-related communications
3. Payment Information
Payments may be processed through third-party payment gateways. MulchingMen does not intend to store sensitive payment credentials such as complete card numbers, CVV numbers, or payment passwords on its own systems.
4. Sharing of Information
Information may be shared with service providers where necessary to fulfil your order or provide our services, including:
- Payment gateways
- Courier and logistics partners
- Website/technology service providers
- Customer-support/service providers
- Analytics and related technology providers
We do not intend to sell your personal information to third parties.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and improve user experience.
6. Data Security
We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, or disclosure.
However, no internet-based system can be guaranteed to be completely secure.
7. Policy Updates
MulchingMen may update this Privacy Policy from time to time. Any updated version may be published on this page with a revised “Last Updated” date.
